HELP CENTER

Answers before you start.

A concise guide to domain acquisition requests, broker updates, pricing, and transfer.

01

How does an acquisition work?

Submit the target domain and your maximum budget. A broker reviews the request, contacts the current holder when appropriate, and keeps the request status updated in your dashboard.

02

What does the service cost?

Submitting a request is free. The domain price, service fee, payment method, and transfer terms are presented for your approval before you pay.

03

When will the owner be contacted?

We first review the domain and request details. If the request is suitable, the broker begins private outreach and updates the order status.

04

Can I change my budget?

Yes. Contact your broker from the order detail page before a final quote is accepted.

05

How do payment and transfer work?

Payment is not collected when you submit a request. Once terms are agreed, the broker confirms the payment and secure transfer process with you.

06

Where can I see progress?

Log in and open Request dashboard. Each request shows its current status, broker, quote information, and progress timeline.

Still need help?

Contact support for account and order questions, or the business team for acquisition inquiries.

Email supportBusiness inquiry